Author posts: Rafael Lourenco

Ecommerce businesses have many risks to manage, from supply chain and inventory issues to...

Online consumer behavior and expectations have evolved rapidly since the start of the pandemic, and...

Customer experience (CX) now drives buying decisions and determines brand loyalty, so building a...

Which generation do you think is the savviest online, and which do you think has the best online...

Retailers know the pandemic transformed ecommerce with a flood of orders from existing customers,...

Artificial intelligence has played a highly visible role in creating easier, more realistic buying...

Like ecommerce, digital wallet use was affected by the pandemic. As shoppers sought contactless...

What makes the perfect shopping experience for your customers now? As online shoppers get used to...

In 2022, ecommerce retailers can expect to see many of the same fraud issues that that have been...

Two years after the big pivot to ecommerce, consumers are over having to deal with disruption like...

After two years of disruption and navigating much of daily life through screens, many people are...