Author posts: Rafael Lourenco

Completed orders are the goal for every e-commerce merchant, and most retailers strive to deliver a...

Last year’s surge in e-commerce spending came with an unwelcome feature for e-commerce merchants: a...

The past year and a half has pushed businesses and the customers they serve to make dramatic...

Rafael Lourenco shares tips on digital transformation strategies that ecommerce stores can use...

The online shopping experience can often make or break customer loyalty. We investigate the tools...

Fraud prevention technology can do some impressive things, like compare customers’ current behavior...

A flexible return policy is key to e-commerce success, but it can also open the door to fraud....

As we rely more on digital commerce in our daily lives, customers are raising their expectations...

Retailers are already thinking about the 2021 winter holidays and how they’ll serve customers while...

How will companies be able to get fraud to return to pre-pandemic levels as we ease back into...

Over the past year, merchants have experienced an increase in fraud volume as fraudsters employ new...